Skip to navigation Skip to main content

We take care of your needs

Accessibility

The Mudam wants to assure a successful visit to as wide an audience as possible. This is why we evidently take care of accustoming visitors with special needs. By contacting our Publics Department, we will be glad to help you plan the best possible museum visit, and adapt it to every need.

For mobility impaired visitors

Coming from the Place de l'Europe

A path leads directly from the Place de l'Europe, behind the Philharmonie building, to the museum. At the end of the Place there is also an elevator going down to the street level of Fort Thüngen. From here, you just have to follow the road a short way before reaching the entrance of the Park Dräi Eechelen and the museum.

Coming by car

A public underground car park is located near the entrance to the Park Dräi Eechelen. Several places are reserved for people with reduced mobility in this parking. Private buses cannot enter the parking. They should leave visitors at the entrance of the Park Dräi Eechelen, and use one of the surrounding open car parks (Glacis or Foire) until the end of the visit.

Access to the museum

The Mudam is accessible by wheelchair. There are no stairs on the way between the entrance to the Park Dräi Eechelen and the museum. Access to the museum is granted through the main door for all visitors.

Mobility in the museum

Mudam can be fully visited in a wheelchair, except for one small room in the basement of the pavilion (called Medialab). The showrooms are spread over three levels (0, -1, 1). All levels can be accessed by elevator. Due to changing exhibitions, a few galleries could be less accessible than others. However, accommodating all visitors is one of our primary concerns.

Wheelchair loan

On request, two manual wheelchairs are available to visitors at the reception. No booking in advance is required.

Group visits

Be it during a free or guided tour, we advise large groups to split, in order for their visit to be of the highest standard possible. For safety reasons, the number of wheelchairs is limited to 5–8 per group, depending on the exhibition.

To discover Mudam's exhibitions with a mediator, beforehand booking is required. Please tell us then, if a person with reduced mobility is part of your group.

Group managers and chaperones are invited to check Mudam's premises during a pre-visit, if they think this is necessary. Feel free to contact our Publics Department for further information.

For visually impaired visitors

If exhibitions and artworks allow it, visits for visually impaired people can be organised. These people must, however, be accompanied. Groups are limited to twenty persons per mediator (including chaperones).

À la carte guided tours

If your group includes people with special needs, we will be more than happy to plan your visit with you in advance.

For reservations and information:

visites@mudam.lu
t +352 453785–531